Privacy Policy

Last Update: Thursday 8th November 2018 at 02:08


The Shipping Exchange (we or us) takes the privacy of your Personal Information very seriously and we are committed to protecting it. This Privacy Policy explains what information we collect about you and why, what we do with that information and how we handle that information.

For the purposes of the applicable data protection laws (the General Data Protection Regulation (Regulation (EU) 2016/679) (GDPR), together with any implementing legislation, in particular, the Data Protection Act 2018), the organisation responsible for your personal information is The Shipping Exchange.

Collecting your Personal Information

When contacting The Shipping Exchange via the ‘Contact Form’ found on the ‘Get Involved’ page of our website,, we collect information that could be used to identify you such as your name, e-mail address and company of employment.

The Shipping Exchange will never request any additional Personal Information such as your billing and credit card information, demographic information including your postal code, age, gender, preferences, interests and Non-Personal Information. Non-Personal Information is not linked to your Personal Information (for example, your IP address).

Use of your Personal Information

The Shipping Exchange will only collect your Personal Information when you contact us via the ‘Contact Form’ found on the ‘Get Involved’ page of our website. In this instance we will collect and use your Personal Information as necessary to ensure we respond to any queries, questions or feedback within 48 hours.

Storage of Personal Information

Unless a longer retention period is required or permitted by law, The Shipping Exchange will only hold your Personal Information on our systems for 6-weeks or until the query has been resolved, or until you request that the Personal Information and Communications be deleted in accordance with your right of erasure.

Personal Information Access and Disclosure

We will only disclose Personal Information to third parties:

- when we have your explicit consent to share your Personal Information; or

- when we determine that disclosure is required to protect the rights, property, or personal safety of The Shipping Exchange and users of the Website, or to respond to lawful warrants, or requests by public or regulatory authorities, including requests by law enforcement authorities.

Transfer Outside of the EEA

We do not transfer the Personal Information you provide us outside of the EEA.

Data Security & Integrity

The Shipping Exchange is committed to taking reasonable and appropriate steps to protect the Personal Information that we hold from misuse, loss, or unauthorised access. If you suspect any misuse or loss or unauthorised access to your personal information, please contact us immediately at

The Website is designed to secure the Personal Information you provide on computer servers in a controlled, secure environment, with protections from unauthorised access, use or disclosure. Never send us Personal Information such as a credit card number, age, gender, address or other Personal Information you wish to remain private. 

However, while we do our best to protect your Personal Information, we cannot guarantee the security of all data which is transmitted to the Website or to another website via the internet or similar connection.

Your Rights

Under the GDPR, you have various rights in relation to your Personal Information, such as the rights of access, rectification, restriction, objection, portability, and erasure. Please note that these rights are subject to certain limitations set forth in applicable law.

To exercise these rights, please contact us at:

We will seek to deal with your request without undue delay, and in any event in accordance with the requirements of applicable laws. Please note that we may keep a record of your communications to help us resolve any issues you raise.

You also have the right to lodge a complaint with your local supervisory authority (for UK residents, the Information Commissioner’s Office, or ICO) if you believe we have failed to meet our obligations regarding your Personal Information. You can contact the ICO at

Use of Cookies

The Shipping Exchange does no use “cookies”. Should we choose to adopt “cookies” in the future, we will update our Privacy Policy immediately and ensure this information is clearly relayed to our users.

Third Party Advertising

We do not use any remarketing services. Should we choose to adopt Third Party Advertising in the future, we will update our Privacy Policy immediately and ensure this information is clearly relayed to our users. 

Links to Third Party Websites

Our Website includes links to other websites whose privacy practices are not under The Shipping Exchange control. If you submit Personal Information to any of those websites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy on any website that you visit.


We do not intend to solicit or collect Personal Information from anyone under the age of 18. If you are under 18, do not enter information on this Website. 

If you believe a child of yours under the age of 18 has entered Personal Information, please contact us to have the data removed at:

If you are under the age of 18 and are enquiring about careers in the Merchant Navy, please visit  

Changes to this Policy

We will occasionally update this Policy to reflect organisation and customer feedback. The Shipping Exchange encourages you to periodically review this Policy to be informed of how we are protecting your Personal Information.

Contact Information

The Shipping Exchange welcomes your comments regarding this Policy. Please contact us at: